Privacy policy

Your Privacy Matters.

We respect your privacy and are committed to keeping your personal information secure while you plan, book, and enjoy your stay in Naples.

GUEST PRIVACY

SECURE & PROTECTED

YOUR DATA MATTERS

1. Information We Collect

We may collect information you provide when making a reservation, contacting us, or using our website, including your name, email address, phone number, booking details, guest information, and payment-related information.

2. How We Use Your Information

We use your information to process reservations, communicate with you, provide customer support, process payments, improve our website and services, and comply with legal requirements.

3. Payment Information

Payments may be processed through secure third-party payment providers. We do not intentionally store complete payment card details on our website.

4. Cookies and Analytics

Our website may use cookies and analytics technologies to improve website functionality, understand visitor behavior, and enhance your browsing experience.

5. Sharing Your Information

We do not sell or rent your personal information. We may share necessary information with trusted service providers, booking platforms, payment processors, hosting providers, or authorities when legally required.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on applicable law, you may have the right to request access, correction, or deletion of your personal information and to opt out of certain marketing communications.